Our shipping policy
Understanding how your order reaches you is important. Here, you'll find all the details regarding our delivery process and what you can expect after placing an order with The Healing Sanctuary with Kerstine.
Our delivery zone
We are pleased to offer shipping services across the entire United Kingdom. No matter where you are in the UK, we strive to bring our products directly to your doorstep.
Dispatch and delivery times
Orders are dispatched efficiently by one of our trusted fulfilment partners. Typically, delivery takes between 3 to 7 working days. Please note that during busy periods, such as holidays or special promotions, delivery times may vary slightly. We appreciate your patience and understanding.
Tracking your order
For your peace of mind, tracking information will be provided where available. Once your order has been dispatched, you will receive an email with details on how to track your package, allowing you to monitor its journey to you.
Important delivery information
To ensure a smooth delivery process, please make sure your delivery address is correct and complete before placing your order. An accurate address helps us get your items to you without delay. If you have any concerns or need to update your address, please contact us immediately at [[email]] or [[phonenumber]].